100%  Live Arrival Guarantee
Midwest Saltwater guarantees live arrival no matter what. We will never sell an item that is not 100% guaranteed to arrival alive and healthy to your door. If FedEx loses the box or it gets delayed for any reason, we will replace your item or give you store credit. We would never feel right making you pay for something you did not get. However, you are responsible for additional shipping costs if FedEx does not cover them.
 
Shipping
We pride ourselves on being one of the absolute best shippers in the industry and back this by our 100% Live Arrival Guarantee.  Your livestock will be packed using the finest packing and shipping methods available to us to reduce stress on the animals and to assure the live healthy arrival of you order. Your items will be shipped to you the next day.

We ship orders by Fedex Express Overnight Delivery services.
Shipping is a flat rate of $50.  This Price includes hot or cold packs and a styrofoam container.

Dead On Arrival
In the case of an item that arrives dead:
You must:

·         Have received and signed for the shipment on the first delivery attempt.
·         Notify Midwest Saltwater of any DOA via email within 2 hours of the actual arrival of the box
·         Email pictures of DOA item within 24hrs of arrival.

If these three stipulations are not met, the arrive alive guarantee is voided.  

If you have met these stipulations you will receive a replacement item if available or store credit. We will not issue credit for shipping and handling costs.  
  Credit from livestock can only be used on new livestock. We will not replace replacements or livestock bought by store credit.

Dry Goods

        Dry Goods are either shipped priority mail or Fed Ex Home Delivery the rates are as follows:

        Frag plugs, Disk, Donuts, Big Uns, and Frag Station5 and Small Magnetic Shelves $8

        Frag Station 10, Frag Station 20, S/M/L Magnetic Frag Stations, and M/L Magnetic Shelves   $12

        Dry Goods Can be added to you livestock at no extra charge.             

        Please select the proper  button during check out.